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Privacy Policy

 

1. Introduction

Flowdata (“we”, “us”, “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and protect personal data when you visit this website, contact us, or book a call with us.

2. Information we collect

We may collect and process the following personal data:

  • Contact information (such as name and email address) when you contact us or book a call
  • Booking information submitted via our meeting scheduling tools
  • Usage data, such as pages visited and interactions with the site
  • Technical data, including browser type, device information, and IP address (where applicable)

We do not intentionally collect sensitive personal data via this website.

3. How we use your information

We use your information to:

  • respond to enquiries and manage booked meetings
  • operate, maintain, and improve the website
  • understand how visitors use the site
  • comply with legal and regulatory obligations

We do not sell personal data.

4. Lawful basis for processing

Under UK GDPR, we process personal data on the following lawful bases:

  • Legitimate interests – to operate our website, respond to enquiries, and manage business communications
  • Consent – where required, such as for analytics or marketing cookies
  • Legal obligations – where processing is required by law

5. Bookings and third-party services

We use Microsoft 365, including Microsoft Bookings, to manage discovery calls and meeting scheduling.

When you book a call, your personal data (such as name and email address) is processed and stored within Microsoft’s systems in accordance with their privacy and security standards.

Microsoft acts as a data processor on our behalf.

6. Cookies

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function correctly and provide information about how the site is used.

How we use cookies

We may use the following categories of cookies:

  • Necessary cookies
    Required for the website to function properly and cannot be switched off.
  • Analytics cookies
    Help us understand how visitors use the website (for example, via analytics tools).
  • Functional cookies
    Enable additional features or preferences where applicable.
  • Marketing cookies
    Used for advertising or cross-site tracking (only if enabled).

7. Managing cookie preferences

When you first visit the site, you can choose which optional cookies to allow.

You can update or withdraw consent at any time using the Cookie preferences link in the site footer.

8. Data sharing

We may share personal data with trusted third-party service providers who help us operate the website and deliver services (such as hosting, analytics, or booking systems).

All third parties are required to process data securely and in compliance with data protection laws.

9. Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to meet legal and regulatory requirements.

10. Your rights

Under UK data protection law, you have the right to:

  • access your personal data
  • request correction or deletion
  • restrict or object to processing
  • withdraw consent where applicable

To exercise these rights, please contact us using the details below.

11. Contact details

If you have any questions about this Privacy Policy or how we handle personal data, contact:

Flowdata
Email: info@flowdata.co.uk

12. Changes to this policy

We may update this Privacy Policy from time to time.
The latest version will always be published on this page.